Pricing Policy
- The validity of any price is subject to availability and to any increases in the cost price, including currency fluctuations, of Syntech before dispatch of goods.
- The Customer hereby confirms that the goods and services on the Tax invoice issued duly represent the goods and services ordered by the Customer at the prices agreed to by the Customer and where performance/delivery has already taken place that the services and goods were inspected and that the Customer is satisfied that these conform in all respects to the quality and quantity ordered and are free from any visible defects.
- All goods invoiced out for evaluation, approval or on a demonstration basis by the Customer are deemed sold if not returned within 5 working days of issue.
- The Customer agrees to the standard prices of zeedos for any goods purchased or services rendered, as published in its ruling price list.
- Prices are represented in South African Rand.
- Prices are subject to change without prior notice.
Refund & Cancellation Policy
In the case of repairs undertaken by Zeedos , repair times given are merely estimates and are not binding on Zeedos ; time is not of the essence of this agreement unless expressly agreed upon in writing by Zeedos. Zeedos shall not be liable for any loss or damage of whatsoever nature which the Customer may suffer as a result of any unforeseen costs and/or delayed repairs.
No returns will be accepted without an RMA number. Return Material Authorization (RMA) request form to be submitted online prior to returning any items for any reason. Please complete the RMA application online on our website syntech.co.za.
his number must be used as a reference for all matters relating. Our technical department will issue you with an RMA number which authorizes you to return one item per every RMA number. A full fault description must be completed to enable technical department to test and verify fault.
All defective merchandise returned to Zeedos must be returned with all cables, power supplies, documentation etc.
Zeedos is not responsible for the cost of returning any products to Zeedos offices. For your protection, please insure the package and ship via a traceable method. Zeedos is not responsible for lost or damaged packages.
If any of the above conditions are not met, Zeedos reserves the right either to refuse the return, or to charge a restock fee of not less than 15%.
